SHIPPING

Janty delivers to virtually anywhere in the world - right to your doorstep!

 

FOR EUROPE-BASED AND WORLDWIDE PURCHASES

We ship your items the day after receiving your payment during business days/hours. All back orders are automatically shipped when the product becomes available. Shipping rates are dependent on the weight/volume of the order and are calculated automatically during checkout. Please inform us if the automatic calculation should seem incorrect. For most orders, typical processing and delivery times are between 3-5 business days, depending on your location.

 

You will receive a tracking number via e-mail once your goods are shipped. You may also check your order status by logging into the Janty Europe website and going to the MY JANTY tab in the top navigation menu. Then, in the HELP DESK section, click on MY ORDERS.

 

Please only contact us for shipments if your shipment has not arrived within 10 days since we can only file a complaint with DHL or Postal Offices after a 10-day period.

 

NOTE: Customer is responsible for all applicable import duty and local tax, if any. Please verify with your customs before making purchases.

 

FOR U.S.-BASED PURCHASES

Your order will ship out within one business day after receiving your payment. Items on back order will ship as soon as possible. Shipping rates are dependent on the weight/volume of the order and are calculated automatically during checkout.

 

Tracking information, if available, will be provided via e-mail once your order has shipped. You may also check your order status by logging into the Janty USA website and going to the MY JANTY tab in the top navigation menu. Then, in the HELP DESK section, click on MY ORDERS.

 

We ship via Priority Mail and registered postal package with expected delivery times of 3-8 days, depending on your location and method of shipping (delivery time for pre-sales orders can vary).